Frequently asked questions
How often should I book a refill?
Every three to four weeks, and no later than four. You need at least 40% of your extensions in place for a refill; after the four-week mark it counts as a full set, and each extra week adds $25–$30.
My lashes were done at another salon. Can you refill them?
Yes: $165, if you book within 21 days and at least 40% of the original lashes remain. For the best result and retention, Viktoriia recommends a full set.
Can I wear mascara with lash extensions?
It is not recommended. Extensions make your lashes thicker, so mascara can't be washed away completely, and that is neither healthy nor safe for them.
I wear contact lenses. Should I take them out?
Yes, please remove them for the application. Adhesives and delicate tools are involved; lenses can be uncomfortable, get in the way of precise placement and be irritated by adhesive fumes.
What is the cancellation policy?
Please reschedule or cancel at least 24 hours before your appointment; later than that, a fee of 50% of the service applies. Please arrive on time: for appointments of 1.5 hours or more there is a 10-minute grace period.
Do you offer lash and brow training?
Yes. Viktoriia is a lash and brow educator. To book a class, call or text (301) 917-4527.